Privacy policy

Information you provide

Depending on how you contact or book with us, you may provide your name, phone number, email, service address, vehicle details, appointment preferences, photos, and messages. Please do not include passwords, full payment card numbers, or sensitive personal documents in enquiries or text messages.

How we use your information

• Answer questions and provide quotes.
• Arrange appointments and carry out the service you request.
• Send service-related confirmations, reminders, updates, and support replies.
• Follow up on service concerns and maintain customer service records.

Our business text messaging is for service and support only, not promotional campaigns.

Sharing and messaging consent

We do not sell customer information or share it with other parties for their marketing. Mobile information, text messaging opt-in details, and consent are not shared with third parties or affiliates for marketing or promotional purposes.

Information may be provided to service providers only as needed to operate bookings, deliver messages, or support your requested service. We may also disclose information when required by applicable law. Messaging providers may process phone numbers and message content to deliver and support the messaging service.

AI-assisted messaging

If an AI assistant helps respond to your enquiry, the message content and relevant service details may be processed by the provider supporting that assistant. Avoid sending sensitive information. You can ask to speak with a person or contact us by phone or email.

Website and third-party services

Website hosting and connected services may process technical information, such as IP addresses, browser details, and request logs. Cookies or browser storage may support site functions. Your browser settings let you manage cookies and stored site data; disabling them may affect some functions.

Our online booking link opens Urable. Google links and other external services are covered by those providers' own privacy policies. Review them before sharing information on their websites.

Your choices

Reply STOP to request that service text messages stop, or contact us directly. Reply HELP for assistance. Message frequency varies, and message and data rates may apply. You can still arrange services by phone or email without agreeing to text messages.

Contact us to ask about your information or request a correction or deletion. We may need to confirm your identity before acting on a request. Applicable legal obligations may affect what can be deleted.

Policy updates

We may update this policy as our services change. The effective date above identifies the current version. Contact us with any questions about this policy or our use of your information.

Contact us

Auto Detailing Wentzville
2 St Leo Dr, O'Fallon, MO 63366
Phone: (314) 325-4051
Email: christian@autodetailingwentzville.com